Region of Crete, Greece

Region of Crete, GreeceMiliaCrete EstuaryHeraklionAgriculture on Crete


The eEnviPer pilot in Greece was implemented by the Region of Crete. The Region of Crete is structured into central authorities, which are based in the city of Iraklion, and in four Regional Units (Hania, Rethymno, Iraklion and Lassithi). The Region of Crete covers a total area of 8,335 km² which accounts for 6.3% of Greece, and consists of 24 municipalities.


The objective of this pilot was to demonstrate the benefits of the proposed eEnviPer services in an insular region, with an economy based on various activities, such as agriculture, tourism, small-scale industry and business, and a recently accelerating interest in renewable energy investments. Crete is located in the centre of the eastern Mediterranean, which - combined with its geomorphological features - constitute its main characteristics: a predominantly mountainous island with an alternation of landscapes and natural formations. These features have largely defined spatial planning, the residential structure and the anthropogenic environment in general. The main features of Crete are summarized as following:

  • A relatively remote but large island, with large population and extensive inland areas.  
  • An isolated region, compared to mainland and other islands of Greece, and to other regions of Europe.
  • Its strategical location in the eastern part of the Mediterranean Basin.
  • Inequalities among some of the spatial units within the Region of Crete.

Context of the pilot

In 2010, Greece’s prefectural authorities had been incorporated into 13 new regional authorities. These newly formed administrations had to address the challenge of interconnecting existing systems and providing e-services under tight budget restrictions with respect to upfront investments in information technology. At the same time, the strategic focus of the Operational Programme “Digital Convergence” regarding e-Government has been updated to include the adoption of cloud computing for public administration in its core objectives. Therefore, the implementation of eEnviPer by the Region of Crete aimed to pave the way for corresponding e-Government initiatives and to promote the entrepreneurial benefits of this new “Ubiquitous E- Government” approach to the local ICT market.

Implementation and Results

The pilot case in Crete covered the entire life cycle of the environmental permitting process, involving all stakeholders according to the legal framework and administrative practices applied in Greece. The eEnviPer users were benefited by the resources saving and less time consuming online procedure, by the more effective public administration, the easier access to environmental information and the participation in the decision-making processes, as well as by the reduction of costs of the environmental permitting. The Region of Crete pilot has demonstrated that an integrated and easy-to-use e-government solution can effectively improve all aspects of the environmental permitting procedures.  


Anna Kagiampaki 
Phone: +30 2813 410124